Refund policy

Return & Refund Policy

Last Updated: June 2026

At Ink Rebel, we are committed to delivering high-quality products. Since each order is carefully processed, we only accept returns for products that are defective, damaged, or if an incorrect item has been delivered.

1. Return Eligibility

Returns are accepted only in the following cases:

  • You received a defective or damaged product.

  • You received the wrong item.

To be eligible for a return:

  • You must contact us within 3 days of receiving your order.

  • The product must be unused, unwashed, and in its original condition with all tags and original packaging intact.

  • You must provide your Order ID along with clear photos or videos showing the defect or issue.

Returns requested for reasons such as a change of mind, incorrect size selection, color preference, or any other customer-related reason will not be accepted.


2. How to Request a Return

To request a return, please email us at:

Email: help@inkrebel.co.in

Please include:

  • Order ID

  • Your full name

  • Description of the issue

  • Clear photos or videos of the defective, damaged, or incorrect product

Once your request is reviewed and approved, we will provide return instructions.

**Return Address: **

Address shared once return approved.

Please do not send products back without prior approval, as unauthorized returns will not be accepted.


3. Inspection & Approval

Once we receive the returned item, our team will inspect it to verify the reported issue.

If the claim is approved, we will provide either:

  • A replacement (subject to stock availability), or

  • A full refund to the original payment method.

If the product is found to be free from manufacturing defects or does not meet the return conditions, the return request may be declined.


4. Return Shipping

If the return is approved due to a defective, damaged, or incorrect product, Ink Rebel will bear the return shipping cost.


5. Non-Returnable Items

We do not accept returns or exchanges for:

  • Incorrect size ordered by the customer

  • Change of mind

  • Color or design preference

  • Sale or clearance items

  • Gift cards

  • Products that have been worn, washed, altered, or damaged after delivery


6. Refunds

If your return is approved, your refund will be processed to the original payment method within 15–25 business days after the returned item passes inspection.

The time taken for the amount to reflect in your account depends on your bank or payment provider.


7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: help@inkrebel.co.in